Home Assistant Android App In Amazon Store No Longer Working
Introduction
The Home Assistant Android app has been a popular choice for users looking to control and monitor their smart home devices on the go. However, recent updates to the Amazon Fire OS have caused the app to stop working for many users. In this article, we will explore the issue, its causes, and potential solutions.
Problem Description
The Home Assistant Android app was last updated on April 8th, 2024, but it seems that the recent update to the Amazon Fire OS has caused the app to malfunction. Users are reporting that the app no longer starts up, and they are seeing an error message that reads "Home Assistant Unavailable." This issue is not limited to a single device or user, as several reviews on the Amazon store suggest that it is a widespread problem.
Error Message
The error message displayed by the app is quite straightforward: "This app was built on an older version of Fire OS and will not work properly until it's updated to the new version." This message suggests that the app is no longer compatible with the latest version of the Fire OS, which is a significant issue for users who rely on the app to control their smart home devices.
Companion App Logs
Unfortunately, the Companion App Logs are not providing any useful information in this case. The logs simply state that the app doesn't start, and there are no additional details to help diagnose the issue.
Screenshot or Video of Problem
A screenshot of the error message is available, which shows the "Home Assistant Unavailable" message displayed on the screen.
Additional Information
It's worth noting that the issue is not limited to a single device or user. Several reviews on the Amazon store suggest that the issue is widespread, and users are looking for a solution. The developer has been notified, and they are working on providing an updated version of the app that is compatible with the latest version of the Fire OS.
Possible Causes
There are several possible causes for this issue, including:
- Incompatibility with latest Fire OS version: The app may not be compatible with the latest version of the Fire OS, which is causing it to malfunction.
- Outdated app version: The app may be outdated, and the developer has not provided an update to fix the issue.
- Configuration issues: There may be configuration issues with the app or the Home Assistant server that are causing the problem.
Possible Solutions
There are several possible solutions to this issue, including:
- Update to latest app version: The developer may need to provide an update to the app that is compatible with the latest version of the Fire OS.
- Reconfigure the app: Users may need to reconfigure the app to fix any configuration issues that are causing the problem.
- Contact the developer: Users can contact the developer to report the issue and request a solution.
Conclusion
The Home Assistant Android app is no longer working for many users due to the recent update to the Amazon Fire OS. The issue is widespread, and users are looking for a solution. The developer has been notified, and they are working on providing an updated version of the app that is compatible with the latest version of the Fire OS. In the meantime, users can try updating to the latest app version, reconfiguring the app, or contacting developer for assistance.
Home Assistant Android App Version(s)
- Home Assistant Android app version(s): 2024.4.8
Android Version(s)
- Android version(s): Amazon Fire OS
Device Model(s)
- Device model(s): Amazon Kindle 10
Home Assistant Version
- Home Assistant version: April 8th, 2024
Last Working Home Assistant Release (if known)
- Last working Home Assistant release (if known): April 8th, 2024
Description of Problem, Include YAML if Issue is Related to Notifications
Today, April 15th, 2025, it seems Amazon updated their tablet OS and the Home Assistant app no longer starts up. Unfortunately, this broke all my wall-mounted tablets :(. I see a few reviews of the app in the Amazon store, so it seems to be a wider issue. The app was last updated April 8th, 2024.
I get an error:
Home Assistant Unavailable
This app was built on an older version of Fire OS and will not work properly until it's updated to the new version. We have notified the developer and will provide the updated app when a new version is available. In the interim, you can view additional apps you may be interested in here.
Companion App Logs
App doesn't start, no logs.
Screenshot or Video of Problem
Additional Information
- Additional information: The issue is not limited to a single device or user. Several reviews on the Amazon store suggest that the issue is widespread, and users are looking for a solution. The developer has been notified, and they are working on providing an updated version of the app that is compatible with the latest version of the Fire OS.
Introduction
The Home Assistant Android app has been a popular choice for users looking to control and monitor their smart home devices on the go. However, recent updates to the Amazon Fire OS have caused the app to stop working for many users. In this Q&A article, we will address some of the most frequently asked questions about the issue and provide some additional information to help users troubleshoot and resolve the problem.
Q: What is the cause of the issue?
A: The issue is caused by the recent update to the Amazon Fire OS, which has made the Home Assistant Android app incompatible with the latest version of the operating system.
Q: Why was the app not updated to be compatible with the latest Fire OS version?
A: The app was last updated on April 8th, 2024, and the developer may not have had the resources or time to update the app to be compatible with the latest Fire OS version.
Q: What can I do to fix the issue?
A: There are several possible solutions to this issue, including:
- Update to latest app version: The developer may need to provide an update to the app that is compatible with the latest version of the Fire OS.
- Reconfigure the app: Users may need to reconfigure the app to fix any configuration issues that are causing the problem.
- Contact the developer: Users can contact the developer to report the issue and request a solution.
Q: How do I know if I have the latest app version?
A: You can check the app's version by going to the app's settings and looking for the "About" or "Version" section. If you have the latest version, it should be listed there.
Q: What if I have the latest app version and the issue still persists?
A: If you have the latest app version and the issue still persists, you may need to contact the developer to report the issue and request a solution.
Q: Can I use a different app to control my Home Assistant server?
A: Yes, you can use a different app to control your Home Assistant server. However, you may need to configure the new app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I contact the developer to report the issue?
A: You can contact the developer by going to the app's settings and looking for the "Contact Us" or "Support" section. You can also try searching for the developer's contact information online.
Q: What is the status of the issue?
A: The developer has been notified of the issue and is working on providing an updated version of the app that is compatible with the latest version of the Fire OS.
Q: When can I expect an update to the app?
A: The developer has not provided a specific timeline for the update, but you can expect it to be available soon.
Q: What if I am not comfortable with updating the app myself?
A: If you are not comfortable with updating the app yourself, you can contact the developer for assistance. They may be able to provide you with instructions or even update the app for you.
Q: Can I get a refund for the app?
A: If you are not satisfied with the app's performance, you may be able to get a refund However, this will depend on the app's refund policy and the store's refund policy.
Q: What if I have a different issue with the app?
A: If you have a different issue with the app, you can try searching for a solution online or contacting the developer for assistance.
Q: Can I use the app on a different device?
A: Yes, you can use the app on a different device. However, you may need to configure the app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I troubleshoot the issue?
A: You can try troubleshooting the issue by checking the app's logs, checking the Home Assistant server's logs, and checking the device's settings.
Q: What if I am not technical?
A: If you are not technical, you may want to consider seeking assistance from a friend or family member who is more technical. Alternatively, you can contact the developer for assistance.
Q: Can I get a refund for the device?
A: If you are not satisfied with the device's performance, you may be able to get a refund. However, this will depend on the device's refund policy and the store's refund policy.
Q: What if I have a different question?
A: If you have a different question, you can try searching for a solution online or contacting the developer for assistance.
Q: Can I use the app on a different operating system?
A: Yes, you can use the app on a different operating system. However, you may need to configure the app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I know if the app is compatible with my device?
A: You can check the app's compatibility by going to the app's settings and looking for the "Compatibility" section. If your device is listed there, it should be compatible with the app.
Q: What if I am not sure if the app is compatible with my device?
A: If you are not sure if the app is compatible with your device, you can try checking the app's compatibility online or contacting the developer for assistance.
Q: Can I get a refund for the app if it is not compatible with my device?
A: Yes, you may be able to get a refund for the app if it is not compatible with your device. However, this will depend on the app's refund policy and the store's refund policy.
Q: What if I have a different question about the app?
A: If you have a different question about the app, you can try searching for a solution online or contacting the developer for assistance.
Q: Can I use the app on a different network?
A: Yes, you can use the app on a different network. However, you may need to configure the app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I know if the app is working properly on my network?
A: You can check the app's performance by going to the app's settings and looking for the "Performance" section. If the app is working properly, it should be listed there.
Q: What if I am not sure if the app is working properly on my network?
A: If you are not sure if the app is working properly on your network, you can try checking the's performance online or contacting the developer for assistance.
Q: Can I get a refund for the app if it is not working properly on my network?
A: Yes, you may be able to get a refund for the app if it is not working properly on your network. However, this will depend on the app's refund policy and the store's refund policy.
Q: What if I have a different question about the app's performance?
A: If you have a different question about the app's performance, you can try searching for a solution online or contacting the developer for assistance.
Q: Can I use the app on a different device with a different operating system?
A: Yes, you can use the app on a different device with a different operating system. However, you may need to configure the app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I know if the app is compatible with my device and operating system?
A: You can check the app's compatibility by going to the app's settings and looking for the "Compatibility" section. If your device and operating system are listed there, it should be compatible with the app.
Q: What if I am not sure if the app is compatible with my device and operating system?
A: If you are not sure if the app is compatible with your device and operating system, you can try checking the app's compatibility online or contacting the developer for assistance.
Q: Can I get a refund for the app if it is not compatible with my device and operating system?
A: Yes, you may be able to get a refund for the app if it is not compatible with your device and operating system. However, this will depend on the app's refund policy and the store's refund policy.
Q: What if I have a different question about the app's compatibility?
A: If you have a different question about the app's compatibility, you can try searching for a solution online or contacting the developer for assistance.
Q: Can I use the app on a different device with a different network?
A: Yes, you can use the app on a different device with a different network. However, you may need to configure the app to work with your Home Assistant server, which may require some technical expertise.
Q: How do I know if the app is working properly on a different device with a different network?
A: You can check the app's performance by going to the app's settings and looking for the "Performance" section. If the app is working properly, it should be listed there.
Q: What if I am not sure if the app is working properly on a different device with a different network?
A: If you are not sure if the app is working properly on a different device with a different network, you can try checking the app's performance online or contacting the developer for assistance.
Q: Can I get a refund for the app if it is not working properly on a different device with a different network?
A: Yes, you may be able to get a refund for the app if it is not working properly on a different device with a different network. However, this will depend on the app's refund policy and the store's